News and Updates

News and Updates

Notice of Change from HQS to NSPIRE Inspections

Effective October 1, 2025, THDA will transition from Housing Quality Standard (HQS) Inspections to National Standards for the Physical Inspection of Real Estate (NSPIRE) Inspections.  Please refer to the Department of Housing and Urban Development’s (HUD) flyer to learn about HQS to NSPIRE changes.

Important Notice Regarding Inspections

All owners/agents are REQUIRED to register with CGI’s Inspections Portal for real-time information; to view inspections notifications, inspection schedules, inspection results, view pictures of fail items, print copies of reports, and for submission of Self-Certifications and other documentation. Go to thda.cgihousing.com, you will need to enter the unique ID number and your billing zip code located on all CGI inspection notices. Please direct all NSPIRE inspection questions, including registration assistance, requests for extensions or disputes regarding Abatements to CGI at thdainspections@cgifederal.com, 1.855.599.5867 (telephone), 1.855.251.1213 (fax).

Note: Telephone messages are returned within 24 hours.