Lender Training
Lender Q&A is back!
These are going to be short concentrated sessions on varying topics. There will be an opportunity to ask questions at the end.
TPOC Portal Micro-Training Sessions
These focused, 30-minute trainings cover a specific portal topic, provide practical tips and guidance, and include time for live Q&A. A quick and convenient way to build your portal knowledge one topic at a time. Click on the topic below to register.
- September 17 at 10AM CT/11AM ET
- October 14 at 10AM CT/11AM ET
- November 4 at 10AM CT/11AM ET
- December 15 at 10AM CT/11AM ET
THDA TPOC Portal Training Resources (PowerPoint Slides)
- How to Access the Portal
- Loan Officer Access
- External Manager/Administrator Role
- How to Register a Loan in TPOC
- How to Lock a Loan in TPOC
- How to Submit a Loan in TPOC
- How to Review and Upload Conditions
- How to Locate the Commitment Package
- How to Upload Closing Package
- How to Locate Purchase Advice
THDA New Portal Training Videos
Homebuyer Education FAQ
Learn how to help your client find the right Homebuyer Education class and ensure they have a great experience with every part of the loan process. This short video covers questions most frequently asked by THDA Lenders
Click to visit Homebuyer FAQs.
Great Choice and HFA Advantage® Operations Training
This training covers all the basics of the Great Choice Loan Program and is recommended for all newly approved lenders, as well as a refresher course for experienced staff. Topics include eligibility criteria, Homebuyer Education requirements, Rate Lock & Loan Submission, Underwriting, Closing & Funding requirements, and processes for each execution. While this is a prepared presentation, we will still leave plenty of time at the end for questions.
Click here to contact Rebekah Bicknell and request onsite or virtual training for your team. Please enter “Lender Training” in subject line.
2026 Schedule
Morning Sessions 9:00 AM-10:30 AM Central/ 10:00 AM-11:30 AM Eastern
Afternoon Sessions 1:00 PM- 2:30 PM Central/ 2:00 PM- 3:30 PM Eastern
