Lender Training

Lender Training

Lender Q&A is back!

These are going to be short concentrated sessions on very specific underwriting topics. There will be an opportunity to ask questions at the end.

• Topic: Income Calculations
  • February 12 at 1:00PM-1:30PM Central/2:00PM- 2:30PM Eastern
• Topic: How to Get Your THDA Commitment Quicker
  • March 12 at 1:00PM-1:30PM Central/2:00PM- 2:30PM Eastern

THDA New Portal Training (Live via Webex)

• February 5 at 1:00 PM- 2:30 PM Central/ 2:00 PM- 3:30 PM Eastern
• March 5 at 1:00 PM- 2:30 PM Central/ 2:00 PM- 3:30 PM Eastern

THDA New Portal Training Resources (PowerPoint Slides)

• How to Access the Portal
• How to Register a Loan in TPOC
• How to Lock a Loan in TPOC
• How to Submit a Loan in TPOC
• How to Review and Upload Conditions
• How to Locate the Commitment Package
• How to Upload Closing Package
• How to Locate Purchase Advice

NEW! THDA New Portal Training Videos

• Common Login Issues (<5 mins)

Homebuyer Education FAQ

Learn how to help your client find the right Homebuyer Education class and ensure they have a great experience with every part of the loan process. This short video covers questions most frequently asked by THDA Lenders

Click to visit Homebuyer FAQs.

Great Choice and HFA Advantage® Operations Training

This training covers all the basics of the Great Choice Loan Program and is recommended for all newly approved lenders, as well as a refresher course for experienced staff. Topics include eligibility criteria, Homebuyer Education requirements, Rate Lock & Loan Submission, Underwriting, Closing & Funding requirements, and processes for each execution. While this is a prepared presentation, we will still leave plenty of time at the end for questions.

Click here to contact Rebekah Bicknell and request onsite or virtual training for your team. Please enter “Lender Training” in subject line.

2026 Schedule

Morning Sessions 9:00 AM-10:30 AM Central/ 10:00 AM-11:30 AM Eastern

• February 11 Topic: HFA Advantage
• March 11 Topic: Great Choice
• April 8 Topic: HFA Advantage
• May 13 Topic: Great Choice
• June 10 Topic: HFA Advantage
• July 8 Topic: Great Choice
• August 12 Topic: HFA Advantage
• September 9 Topic: Great Choice
• October 14 Topic: HFA Advantage
• November 10 Topic: Great Choice
• December 9 Topic: HFA Advantage

Afternoon Sessions 1:00 PM- 2:30 PM Central/ 2:00 PM- 3:30 PM Eastern

• February 11 Topic: Great Choice
• March 11 Topic: HFA Advantage
• April 8 Topic: Great Choice
• May 13 Topic: HFA Advantage
• June 10 Topic: Great Choice
• July 8 Topic: HFA Advantage
• August 12 Topic: Great Choice
• September 9 Topic: HFA Advantage
• October 14 Topic: Great Choice
• November 10 Topic: HFA Advantage
• December 9 Topic: Great Choice