If you believe your right to fair housing has been violated, you may receive assistance or file a complaint through the following agencies.
Filing a Complaint with THDA
If you are receiving benefits or services through a program administered by THDA, such as the Housing Choice Voucher, Emergency Solutions Grant (homelessness/rapid rehousing), Low Income Home Energy Program (LIHEAP), Weatherization Assistance or HOME programs, you may file a complaint of discrimination directly with THDA. Complaints can be filed using THDA’s complaint form by email or mail. THDA only investigates complaints of housing discrimination where a THDA program or activity is involved. THDA coordinates with state and federal agencies when conducting housing discrimination investigations as required.
If you live in a HUD low-rent or subsidized apartment, you must report all complaints, including those alleging housing discrimination to the CGI Federal Contact Center at (888) 384-3540, TTY (800) 848-0298, Spanish TTY (866) 503-0263, or email a written statement to pbcacontactcenter@cgifederal.com. The hours of operation for the contact center are Monday-Friday, 8:00 am to 5:00 pm Central / 9:00 am to 6:00 pm Eastern (leave message after hours).
Discrimination Complaint Procedures
Filing a complaint with the State of Tennessee
The State of Tennessee Attorney General Civil Rights Enforcement Division (CRED) investigates discrimination in housing, employment, public accommodations, and education. Tennesseans who believe they have experienced housing discrimination based on their race, creed, color, national origin, religion, sex, disability, or familial status may file a complaint with the Civil Rights Enforcement Division. The fastest way to submit a complaint is through CRED’s online complaint portal. If you require a paper form, you may request one at CRED@ag.tn.gov or by calling (615) 741-5825.
Filing a Complaint with HUD
To learn about the HUD housing discrimination complaint investigation process or to file a housing discrimination complaint with HUD (by phone, mail or online), visit the HUD website.
Legal Aid Assistance
If you are seeking legal assistance for a housing issue or believe you are being wrongfully evicted, please see the legal aid resources available in your area:
Legal Aid Society of Middle Tennessee and the Cumberlands
Fair Housing Initiative Programs
The HUD Fair Housing Initiatives Program (FHIP) funds fair housing, legal or other non-profit organizations to assist people who believe they have been victims of housing discrimination. The FHIP agencies in Tennessee are listed below with contact information.
Tennessee Fair Housing Council