Lender Training

THDA offers live and pre-recorded trainings. For individual assistance or questions, please email sfask@thda.org.

Pre-Recorded Trainings

Please note that pre-recorded trainings may contain certain screen shots or references that could become slightly outdated; however information will be continuously monitored for correct and current information.

Great Choice Operations Training

Learn everything you need to know about submitting and closing a Great Choice loan. Offered in role specific mini-sessions for processors, underwriters, and closers. This training(s) is mandatory for THELMA loan portal login access; and is optional for Loan Officers.

Click on session below. After registration information is entered, video will play.

GC97 Operations Training

For lenders participating in GC97 program. Learn everything you need to know about submitting and closing a GC97 Freddie Mac HFA Advantage loan. Offered in role specific mini-sessions for processors, underwriters, and closers. This training(s) is mandatory for THELMA loan portal login access; and is optional for Loan Officers.

Click on session below. After registration information is entered, video will play.

GC97 Freddie Mac Product Webinar

This recorded webinar is presented by Darrell Robertson and Rhonda Ronnow and covers the basics of the GC97 product and guidelines. Click here to view the webinar. Approximately 40 minutes.

Homebuyer Education FAQ

Learn how to help your client find the right Homebuyer Education class and ensure they have a great experience with every part of the loan process. This short video covers questions most frequently asked by THDA Lenders. Click here for video. Approximately 5 minutes.

Great Choice Basics Sales Training

This training covers all the basics of the Great Choice Loan Program and is recommended for Loan Officers of newly approved lenders, as well as a refresher course for experienced staff. Topics include eligibility criteria, program guidelines, lender compensation, and navigating the lender sections of the THDA website.

  • Click here to contact Rebekah Bicknell and request onsite or virtual training for your team. Please enter "Lender Training" in subject line.

Great Choice Operations Training

Take a deep dive beyond the basics. This a monthly live webinar training covering everything from eligibility criteria and program guidelines to submitting, closing and servicing a THDA loan. This is recommended for all staff involved in originating THDA loans. Approximately 1.5 hours.

  • Click here to contact Ella Harris and request date/time of next Great Choice training webinar is offered. Please enter "Great Choice Operations Training" in subject line.

GC97 HFA Operations Training

For lenders participating in GC97 program. This is a monthly live webinar training covering all the basics, and more, of the GC97 Loan Program. Recommended for all staff involved with originating and submitting GC97 loans, topics include eligibility criteria, program guidelines, navigating the THDA website, and submitting and closing a loan. Approximately 1.5 hours.

  • Click here to contact Ella Harris and request date/time next GC97 training webinar is offered. Please enter "GC97 Training Request" in subject line.

Q&A with THDA Single Family Loan Operations Underwriting

For loan origination staff, this is an informal conversational session with THDA Single Family Loan Operations underwriting and closing managers. Offered bi-monthly, questions are answered and dialogue is encouraged. Send questions and topics you would like addressed sfask@thda.org. Click here to request the meeting link, please enter "Lender Q&A Request" in subject line.

Upcoming topics 2021:
November 10: Great Choice vs. GC97