News and Updates

Notice of Change to HQS Inspection Compliance Period

Effective July 1, 2014, the Department of Housing and Urban Development (HUD) through the 2014 Appropriations Act implemented a change regarding the Housing Quality Standards (HQS) Inspections compliance period. Section 220 of the 2014 Appropriations Act allows a Public Housing Authority (PHA) the option of compliance with the requirement to inspect assisted dwelling units during the term of a Housing Assistance Payment (HAP) contract by inspecting such units biennially (every 2 years instead of annually and to rely upon alternative inspection methods to meet this requirement. However, the PHA may not use the biennial or the alternative inspection method in lieu of the initial unit inspection or any interim or complaint inspection. The PHA is still required to conduct an initial inspection, prior to entering into a HAP contract, and an interim or complaint inspection, if a family or government official notifies the PHA of a unit’s failure to comply with housing quality standards of the Housing Choice Voucher (HCV) program. THDA has chosen to adopt and implement this change effective July 1, 2016. This change may affect you as a Section 8 Housing Choice Voucher (HCV) owner/participant. Please refer to the Housing Quality Standards Biennial Inspection Criteria link to the right for an overview of how units may be selected.

Important Notice Regarding HQS Inspections

Effective July 1, 2015, all owners/agents are REQUIRED to register with CGI’s HQS Inspections Portal for real-time information; to view inspections notifications, inspection schedules, inspection results, view pictures of fail items, print copies of reports, and for submission of Self-Certifications and other documentation. Go to, you will need to enter the unique ID number and your billing zip code located on all CGI inspection notices. Please direct all HQS inspection questions; including registration assistance, requests for extensions or disputes regarding Abatements to CGI at, 1.855.599.5867 (telephone), 1.855.251.1213 (fax).

Note: Telephone messages are returned within 24 hours.